Explanations: How much is too much?

So often I catch myself explaining in great detail why I am running late.  I feel a sense of guilt and want to be able to justify why I am keeping someone waiting.  What I have learned is that the more we elaborate on why something is out of our control, the less competent we appear.  If we continue to expand on excuses for something that is clearly our responsibility (like managing our time and keeping our commitments), the bigger the whole we dig. What we actually believe we are doing is providing more details that justify why we have… read more →